|
Problems faced by Managing Agents |
STC Benefits |
| Owners feel there is a lack of transparency in their complexes |
Owners and Trustees determine how much information is loaded to the site including minutes of all meetings |
| Misinformed owners - Telephonic complaints and requests |
As much information as possible available on the site curbs telephone calls |
| Request for documentation: Insurance, Annual financials, etc. |
Owners can print documents off the site at no charge |
| Account Queries |
Up to date accounts can be loaded to the site |
| Unnecessary Trustees meetings to be attended |
Sectional title guidelines and procedures available for Trustees |
| New owners not informed |
All information including rules and procedures available online |
| Estate Agent and Attorney requests |
Owners can print documents off the site for their agents and attorneys at no charge |
| Unreliable postal service |
Backup of all notices available on the site |
| Calls to obtain reliable contractors |
Contractors information available on the site |
| Lack of understanding on certain issues in complexes |
Full reports with digital pictures can be loaded |
| Requests to Trustees not in writing or unclear |
Various request forms can be available on the site |
| Requests to access past minutes etc. |
An archive is automatically built from day 1 |
| Owners lack of understanding of Sectional Title living |
Full guidelines, FAQ's and news articles available |
| Expensive advertising costs for new business |
Managing agents gain immediate exposure to self managed complexes using STC in their area - by way of the Preferred Managing Agents page |
